Our service is available at various locations to assist, encourage and enable you to remain independent in your own home for as long as you wish.
We aim to send you the same carer as regularly as possible to maintain continuity of care. We feel this is a key element in ensuring you feel comfortable and confident with your carer, it also allows you and your carer to build a friendship as well as your professional relationship.
If a carer is unable to attend for any reason, maybe due to sickness or holiday, we will get in touch to advise you of the situation beforehand and let you know that a replacement carer will be attending.
All of our staff are fully vetted and have a Disclosure and Baring Service (DBS) certificate; they attend an extensive induction and training programme and have a health and social care diploma at a minimum of level 2. Staff performance is monitored on a regular basis to ensure the standard of care provided is appropriate and meets your needs.
At a Glance