Our Caring Companions team are available every day to support, encourage and enable you to remain independent within your own home. We aim to send you the same carer as regularly as possible to maintain continuity of care. We feel this is a key element in ensuring you feel comfortable and confident with your carer, it also allows you and your carer to build a friendship as well as your professional relationship. If a carer is unable to attend for any reason we will make every effort to advise you of the situation beforehand and reassure you another carer will be on hand to help instead. All of our staff are fully checked through the Disclosure and Barring Service (DBS) to ensure that they are safe to work with vulnerable people; they attend an extensive induction and training programme as well as regular refresher courses. Staff performance is monitored on a regular basis to ensure the standard of care and support provided is appropriate and meets your needs. Our carers are identifiable, for your reassurance and safety, through company uniforms and photograph identification.
At a Glance